Privacy Policy

TrendHiveX Privacy Policy

This privacy policy explains how TrendHiveX collects, uses, and shares your personal information when you visit our website or make a purchase. "Personal information" refers to any data related to an identifiable individual.

Collection of Personal Information

Device Information

  • Purpose: To improve website functionality and conduct usage analyses for optimization purposes.
  • Source: Automatically collected via cookies, log files, web beacons, and similar technologies.
  • Shared Data: With Shopify, for processing purposes.
  • Collected Data: Browser version, IP address, time zone, cookie data, pages visited, search queries, and interactions with the site.

Purchase Information

  • Purpose: To process purchases, payments, shipments, billing, and customer communication; fraud prevention.
  • Source: Directly from you, when you make a purchase or interact with our services.
  • Shared Data: With Shopify, for processing purposes.
  • Collected Data: Name, billing and shipping address, payment information, email address, phone number.

Customer Support Information

  • Purpose: To provide customer support.
  • Source: Directly from you when requesting assistance or information.
  • Collected Data: May vary depending on the specific request.

Minors
Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us for removal.

Sharing of Personal Information
We share personal information with service providers such as Shopify, who assist us in managing our online store. Your data may also be shared to comply with legal obligations or to protect our rights.

Advertising and Marketing

  • Purpose: To offer targeted advertising and marketing communications tailored to your interests.
  • Tools: Google Analytics, Shopify Audiences.
  • Opt-out: You can opt out of targeted advertising via the following links: Google, Facebook, Bing, or generally at https://optout.aboutads.info.

Use of Cookies
Cookies help us remember your preferences, enhance website functionality, and analyze your interactions. You can adjust your cookie settings through your browser.

Your Rights
If you are a resident of the EEA, you can request access to your data, and ask for corrections or deletions. Contact us using the provided contact information for assistance.

Changes to the Privacy Policy
This policy may be updated periodically. We encourage you to review it regularly.

Complaints
If you have a complaint, you can contact us. If you are not satisfied with our response, you may contact the relevant data protection authority.

This privacy policy is designed to provide you with transparency and control over how we handle your data at TrendHiveX. If you have any further questions, please feel free to contact us.

For questions or comments about this privacy policy, you can reach us through the contact information provided on our website. Our team is always ready to assist you!